Refund policy
Return & Refund Policy
Thank you for shopping at Zkart.
Return Window We accept returns within 7 days of delivery. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.
Non-Returnable Items The following items cannot be returned:
- Items damaged due to misuse
- Items without original packaging
- Personal care or hygiene products (once opened)
- Sale or discounted items (final sale)
How to Request a Return Contact us within 7 days of delivery at zaidduuuuuu@gmail.com or WhatsApp us at +91 9205021501 with your order number and photos of the item.
Refund Process Once we receive and inspect the returned item, we will notify you. If approved, your refund will be processed within 5-7 business daysto your original payment method.
- Prepaid orders — Refund to original payment source
- COD orders — Refund via bank transfer (account details required)
Return Shipping Customers are responsible for return shipping costs. Original shipping charges are non-refundable.
Damaged or Wrong Item? If you received a damaged or incorrect item, contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.
- Contact Us 📧 zaidduuuuuu@gmail.com 📞 +91 9205021501